For trustworthy maintenance and repair stick with the specialists at an Authorised Mopar Service Centre. All service and repairs are performed by factory-trained technicians who work on vehicles like yours every day.
Mopar parts are all original equipment-the same parts that were on your vehicle when it was brand new.
Mopar Menu Price Servicing Terms and Conditions
These terms and conditions (Terms and Conditions) govern the operation of the Mopar Menu Price Servicing program (the Program), and are effective from 1 July 2015. FCA Australia Pty Ltd (FCA) reserves the right to amend the Terms and Conditions or terminate the Program at any time and without notice.
Under the Program, visitors to the relevant FCA website for their Eligible Vehicle are provided with an estimated price of an Eligible Vehicle’s applicable standard scheduled service (Scheduled Service) at an Authorised Mopar Service Centre based on information they enter regarding the model, make and engine type of the Eligible Vehicle (Quote). The Quote is calculated based on FCA’s recommended cost of genuine Mopar parts and labour (Service Items) for an Eligible Vehicle’s applicable Scheduled Service interval according to the FCA’s recommended maintenance requirements, including the items listed in section 8 below.
The Quote is an estimate only and is not a maximum price for a Scheduled Service. The purpose of the Quote is to provide information and guidance as to the estimated price of an Eligible Vehicle’s Scheduled Service based on the items listed on the website as being included in the relevant Scheduled Service. The actual servicing cost of your Eligible Vehicle may exceed the Quote if servicing the Eligible Vehicle requires items that are not covered by the Program (as set out in section 10 below), or if any exclusions in section 11 below apply.
The Quote is specific to the vehicle, model, model year, grade, engine type and Scheduled Service entered into the Mopar Menu Price Servicing Tool at the time of receiving the Quote, so you should carefully check the details you enter in obtaining a Quote to ensure they match your Eligible Vehicle’s details.
To the extent permitted by law, FCA will not be liable for the price of your scheduled service exceeding a Quote.
Which Vehicles are Covered by the Program?
The Program applies to all Chrysler, Jeep and Dodge vehicles with a “model year” of 2007 (as defined by FCA) through to current models of these vehicles (Eligible Vehicles).
The Program does not include government or rental vehicle customers.
What is covered by the Program?
The standard Service Items covered during a Scheduled Service include;
Mopar Genuine spare parts;
sundry items such as environmental levies, oil and waste removals and workshop
in accordance with the FCA’s recommended maintenance requirements for the applicable Scheduled Service.
How long is the Quote valid for?
Quotes are valid for the later of:
30 days from the date the online booking is made; or
if applicable, any expiry date for the Quote specified on the relevant website at the time of the booking.
What is not covered by the Program?
The Program does not include:
replacement of wear and tear items such as tyres, brake pads and rotors, wiper
blades, light globes and bulbs, etc;
fluids, additives and treatments not specified as part of the relevant Scheduled Service;
additional repairs found to be required at the time of service;
repairs for vehicles operated in outside “normal” conditions;
additional maintenance due to modification from original specification, such as LPG, turbo chargers, drive trains, suspensions etc;
fitment of non-genuine parts or non-genuine accessories;
additional work requested by the owner of the vehicle; and
adjustments and/or any additional work deemed necessary not otherwise specified to support particular driving conditions.
Additional labour or parts may be required when vehicles are operated outside “normal” conditions. These include, but are not limited to vehicles used for towing, off-road use or vehicles used in extreme conditions. Lubricants will require more frequent changing than recommended in the Service Schedule when vehicles are operated off-road or in dusty and wet conditions, particularly during water crossings or as a result of frequent city driving at low average speeds.
The actual servicing price may also exceed the Quote if the Eligible Vehicle has missed any previous Scheduled Services, not serviced their Eligible Vehicle in accordance with FCA’s recommended intervals for Scheduled Services as additional labour or Service Items may be required.
FCA uses its best endeavours to ensure that the online information regarding the opening hours and service availability for Authorised Mopar Service Centres is accurate and up-to-date, but cannot guarantee their actual opening hours or availability as the Authorised Mopar Service Centres owned and operated independently of FCA. For this reason, to the full extent permitted by law, FCA will not be responsible for any inaccuracies in this information, or for any failure by an Authorised Mopar Service Centre to provide a Scheduled Service at the time requested in your online booking.